Terms and Conditions for 24/7 Mobile Truck Tyres
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the services provided by 24/7 Mobile Truck Tyres (“we”, “us”, “our”). By using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services
2.1. Scope: We provide 24/7 mobile truck tyre services, including tyre fitting, replacement, repairs, balancing, and pressure monitoring.
2.2. Service Area: Our services are available within Portsmouth and surrounding areas. Service availability outside these areas is subject to additional charges and timeframes.
2.3. Emergency Services: Emergency services are available 24/7. Response times may vary depending on location and traffic conditions.
3. Bookings and Appointments
3.1. Scheduling: Services can be booked via phone, email, or our website. Confirmation of the booking will be provided.
3.2. Cancellations and Rescheduling: Cancellations or rescheduling must be notified at least 2 hours before the scheduled service time. Failure to do so may result in a cancellation fee.
4. Pricing and Payment
4.1. Pricing: Prices for our services will be provided at the time of booking. All prices are inclusive of applicable taxes unless stated otherwise.
4.2. Payment Terms: Payment is due upon completion of the service. We accept cash, credit/debit cards, and online payments.
4.3. Additional Charges: Any additional services or parts required will be charged separately and must be approved by the customer before proceeding.
5. Warranty and Liability
5.1. Warranty: We offer a standard warranty on all new tyres and services as per manufacturer guidelines. This warranty covers defects in materials and workmanship but does not cover damage caused by misuse, neglect, or accidents.
5.2. Liability: Our liability is limited to the value of the service provided. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
5.3. Third-Party Products: We are not responsible for warranties on third-party products. Claims for such products should be directed to the respective manufacturer.
6. Customer Responsibilities
6.1. Accurate Information: Customers must provide accurate information regarding the vehicle and tyre requirements.
6.2. Safe Environment: Customers must ensure a safe environment for our technicians to perform the services.
6.3. Compliance: Customers must comply with all relevant laws and regulations regarding vehicle maintenance and tyre usage.
7. Privacy and Data Protection
7.1. Data Collection: We collect personal information necessary to provide our services. This includes contact details, vehicle information, and payment details.
7.2. Data Use: Personal data is used solely for service provision and will not be shared with third parties without consent, except as required by law.
7.3. Data Security: We employ appropriate security measures to protect personal data against unauthorized access, alteration, or destruction.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
For any questions or concerns regarding these Terms or our services, please contact us at:
24/7 Mobile Truck Tyres
The Charter Building, Uxbridge UB8 1JG
Phone: 0330 043 3988
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
